Supervisory Certificate

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The impact a supervisor or manager has on employees and productivity should never be underestimated. The Supervisory Certificate program has been specially designed to strengthen and develop supervisory skills necessary for successful productivity and performance –both for you and those you manage. During the course of the program, you will build upon skills in communication, leadership, and management. Course topics will revolve around the following:

Effective communication skills:

  • Clear and Direct Communication
  • Giving and Receiving Feedback
  • Conflict Resolution
  • Public Speaking

Effective leadership skills:

  • Becoming a Strong and Inspiring Leader
  • Leading Diverse Teams
  • Driving Employee Engagement
  • Delegation

Effective management skills:

  • Interviewing and Selection Skills
  • Time Management
  • Strategic Agility
  • Overcoming Barriers


Course Materials

Electronic MaterialsAll course materials will be provided electronically. Registered students will receive access instructions in their enrollment reminder emails prior to class.


Program Structure

The Supervisory Certificate is comprised of 11 full-day courses. All courses are held during weekdays and run from 8:30 am until 4:45 pm.

View a brochure of our 2014 - 2015 courses

View the 2014 - 2015 schedule of classes

Cost for full-day courses is $250. Discounts are available if you register two or more weeks prior to each course start date.

  • Take the courses in the order you wish
  • Start the program at any time
  • All courses will be offered at least once per calendar year
  • Each course can be taken as a stand-alone course 

Course Sections

Minimum Required:  11  Courses |  Maximum Allowed:  0  Courses
    PDS284   Powerful Interviewing and Selection Techniques
    PDS276   Communication Can Make or Break Your Day
    PDS234   Leading Diverse Teams for Peak Performance
    PDS221   Creating and Maintaining Accountability
    PDS280   Becoming a Strong and Inspiring Leader
    HRT123   Driving Employee Engagement and Retention
    PDS220   Giving and Receiving Feedback
    HRT114   Employee Performance Management
    PDS291   Conflict Management and Resolution
    PDS289   From Blue Sky to Blue Print: How to Keep Your Head in the Clouds and Your Feet on the Ground
    PDS292   Overcoming Barriers for Successful Management

Enroll in the Full Certificate at a Discount

Plan ahead and save money! Register for all courses in the certificate at the same time and receive a 15% discount off the full price of all courses in the certificate.

Simply add the Bundle to your shopping cart and then select the course dates you wish to attend within the next 365 days.

Unsure about which dates best fit your schedule? You can purchase the bundle upfront to receive your discount. You may decide on dates for courses starting within 365 days of your purchase date.

For convenience, you may log in to your student account to select which courses you will attend by selecting My Certificates.

Bundle Refund Policy

You may request a Bundle Refund up to 30 days after purchase as long as you have not started a course in the Bundle within that timeframe. After 30 days, there are no Drops or Refunds, however if you have a schedule conflict, we can discuss Transfer options (subject to applicable Transfer Fees) with you.

If you request a Bundle Refund within 30 days of purchase, you are responsible for all applicable Drop Fees for all courses which you have enrolled in using Bundle Pricing.

All courses in the Bundle must be started within 365 days of Bundle purchase.

Bundle FAQ

Bundle Pricing 
Note: Discounts do not apply to Bundles
Certificate Price: $2,380.00

Deadline to Start Last Course:
365 Days After Registration

Who Should Attend?

  • Newly-designated supervisors and managers
  • Aspirants to supervisory management
  • Experienced managers who want to update their knowledge of effective supervisory management practices


There are no prerequisites to enter into the certificate program.

Attendance Requirements

Review the attendance requirements

Certificate Requirements

  • The Supervisory Certificate is comprised of 11 full-day courses. Full attendance of all courses is required in order to earn the certificate.
  • Take the courses at your own pace (the certificate may be completed as quickly as within 1 year or choose to take up to 2 years for completion). All courses are offered at least once per calendar year.
  • Please review the certificate course requirements below. Then view the scheduled section dates for these courses in order to register.