1 Courses Required



In today’s world, the ability to innovate and to adapt to change is critical for any organization. Clinging to the status quo is a fast track to obsolescence. New products, services, and processes may be the answer, but which ones? And for which audiences?

Design Thinking can help leaders navigate turbulent waters by equipping them, and their people, with the tools to create non-obvious solutions and make ‘smart bets’ with increasingly limited resources.

Design, long thought of as a discipline focused on how products look and feel, has evolved to a mindset that informs and influences all aspects of an organization. Pepsi CEO Indra Nooyi puts it this way: “Design leads to innovation and innovation demands design.”

What is Design Thinking?

Design Thinking is a human-centered approach to innovation that employs the principles and practices of design, such as empathy, rapid prototyping, and a healthy respect for failure.

Equal parts toolset and mindset, Design Thinking can be applied in a variety of ways to help organizations collaboratively solve complex problems, develop products and services, and design experiences that delight customers AND employees.

Forward Faster By Design Breakfast Series

Look at how design thinking is sparking innovation across a wide range of industries.

2017 Schedule

Who Should Attend

The program is designed for managers and leaders who are responsible for strategic decision making, organizational growth, and/or the professional development of their workforce. The course will also benefit entrepreneurs and intrapreneurs who seek to disrupt the status quo in a well-defined, yet highly flexible way. Lastly, anyone who wants to add new and creative approaches to their problem-solving will find this program to be invaluable.

Electronic Materials

Course Materials

All course materials will be provided electronically. Registered students will receive access instructions in their enrollment reminder emails prior to class.



There are no prerequisites required.

Attendance Requirements

To receive your record of attendance, full participation is expected. Participants must be present at the beginning of each course and be in attendance through the duration of each course in order to receive the record of attendance. Credit hours will only be adjusted under extenuating circumstances.


Certificate Requirements

If you are currently in progress towards completion and have questions about the new requirements, please contact the Program Director, Margaret Rozzi, at 704-687-7397 or at mrozzi@uncc.edu.