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All policies on this page are in effect for courses beginning between July 1, 2009 - June 30, 2010.
There are four registration options:
- Register online by clicking on the red Add to Cart button on the course page for the specific section date in which you wish to enroll.
- Mail or fax the printable registration form (pdf)
- Register by phone by calling our Registration Center at 704-687-8900
- Register in person Monday-Friday 8:00am – 5:00pm at the UNC Charlotte Office of Continuing Education, The Ben Craig Center, 8701 Mallard Creek Rd., Suite 200, Charlotte, NC 28262.
Under the multi-payment plan, a participant must remit the initial payment (Payment #1) at the time of registration in order to reserve a seat in the course. Payment reminders will be emailed to those using the payment plan before the next payment is due. Payment #2 is due 6 weeks prior to the course start date. Payment #3 is due 2 weeks prior to the course start date.
If registering online, after you add a payment plan eligible course to your shopping cart, you will be given the option during checkout to select the multi payment plan option. Your seat in the course is not reserved until our registration staff contacts you to set up your payment plan. If registering by any other method, a registration staff member will contact you to set up your payment plan.
We will cancel the registration of individuals who fail to meet the payment deadlines under the multi-payment plan. Those people will forfeit their seats in the program. UNC Charlotte will refund any money we have received to that point.
My company is going to pay my registration fee for me but they need an invoice from UNC Charlotte in order to do that. How do I arrange for this?
In general, we can receive and confirm your registration for a program provided you give us the information we need to invoice a third-party payer -- purchase order number (if your company/organization uses P.O. numbers), a complete billing address, the name of the person or the department to whom we should send the invoice, and a phone number we can use to follow-up with the company on invoice/payment issues.
All invoice payments are due upon receipt. Deferring payment until completion of the class is not offered.
Refund Policy
Cancellations received 2 weeks before the start of the course will be entitled to a full refund of the registration fee. Cancellations received less than 2 weeks before the course start date will be entitled to a refund less a late cancellation charge. No refunds will be given for cancellations received after the course start date, or for no shows.
The late cancellation fee is based on the price of the course. Please see chart for details.
| Course Price | Cancellation Fee |
| $0 - $200 | $25 |
| $201 - $500 | $50 |
| $501 - $1000 | $100 |
| $1001 - $2500 | $150 |
| $2501 + | $250 |
If I need to cancel my program registration, how will I receive my refund?
University policy states that you will receive your refund in the same manner in which payment was made. Therefore, if your payment was made by American Express, MasterCard, Diners Club, or VISA, the refund will be promptly credited directly to the same credit card account. If the payment was made by cash or check, a refund check will be issued by the University’s Financial Services Department to the individual or company named on the original check/receipted for a cash payment. This process involves the individual or company filling out a Request for Taxpayer Information (W-9 – available at http://www.finance.uncc.edu/Forms/VendorInformationForm.xls and either faxing or mailing the completed form to us at the fax number or address listed below.) Upon our receipt of this form, we will forward it along with the refund check request to the Financial Services Department for processing.
Fax to: 704-687-8691
Mail to:
Registration Center
UNC Charlotte Office of Continuing Education
The Ben Craig Center
8701 Mallard Creek Rd., Suite 200
Charlotte, NC 28262
To cancel your registration, submit a request via the Student Portal, or call 704-687-8900. If you call when our offices are closed, or when our phone lines are busy, you can leave a voice-mail message which is automatically date- and time-stamped; please be sure to include your name, the title and date of the program for which you are canceling your registration, and, if you wish, a phone number and/or an e-mail address to which we can acknowledge receipt of your cancellation.
You may also cancel your registration by e-mailing us at CEregistration@uncc.edu . Please be sure to give us all the specific pieces of information we will need to process your cancellation: your name, and the title and date of the program for which you are canceling your registration.
You can also fax us this information at 704-687-8691.
I need to cancel my registration or withdraw from a program I’m enrolled in. I realize it’s past the refund deadline, but I think I have extenuating circumstances that should merit an exception. Who should I contact?
Participants who need to cancel their registration, or withdraw from a program, after the program’s cancellation and refund deadline, and believe that they have a compelling extenuating circumstance that should be considered, may request in writing that an exception be made to the program’s refund policy. Requests should be addressed to Dr. Connie Martin, Director, c/o Registration and Records Center, UNC Charlotte Continuing Education, and may be mailed to The Ben Craig Center, 8701 Mallard Creek Rd., Suite 200, Charlotte, NC 28262; or faxed to (704) 687-8691; or e-mailed to CEregistration@uncc.edu . Your written request should clearly describe the nature of the circumstance and the reason why you believe the program’s published refund policy should not be applied. If, upon receipt of your request, we determine that we will need additional information, we will contact you. All written requests are given careful consideration under the Office’s established review processes. You will be formally notified of the action taken on your request as soon as possible.
Transfer Policy
If you need to transfer your registration into another course, we will be happy to arrange this provided space is available in the other course. If your request to transfer is received 2 weeks before the course begins, there will be no charge to complete the transfer. If your request is received less than 2 weeks before the start of a course, there may be a late transfer fee of $50.
Please note: not all course sections are eligible for transfer. Please contact the Registration Center at 704-687-8900 to inquire about the transfer policy for a specific course section.
Substitution
You may send a substitute at no additional cost if the substitute's name is given to the Continuing Education Office by 5 pm one business day before the course begins.Reservation of Rights
UNC Charlotte reserves the right to substitute instructors, change the day a course meets, change the location of a course, or cancel courses due to insufficient enrollment or unforeseen events. If UNC Charlotte must cancel a course, participants will be given a full refund of the registration fee. The University is not responsible for non-refundable plane fares, hotel and car deposits, or any other expenses incurred by registrants in courses.
For more information regarding records, refund, complaint resolution and course cancellation policies, as well as grievance policies and procedures please contact UNC Charlotte Continuing Education at 704-687-8900 or by emailing CEregistration@uncc.edu.
Confirmation
The course fees are payable in advance. Registration is not complete and will not be confirmed until we receive full payment or company billing information, which will be acknowledged by a receipt or company invoice.Equality of Opportunity
The University of North Carolina at Charlotte is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, age, sexual orientation, or disability.Continuing Education Contact: The Registration Center
Email: ceregistration@uncc.edu
Phone: 704-687-8900
Disability Services Contact: Kristin Kolin
Email: kjkolin@uncc.edu
Phone: 704-687-3136
When calling the Office of Disability Services, please indicate the continuing education course you are taking.
What are your Evacuation Procedures involving persons with disabilities?
For evacuation information, please visit the Disabilities Services website: http://www.ds.uncc.edu/FacultyStaff/evacuationinfo.htm
For Program and Registration Questions:
Please call the Registration Center at 704-687-8900 or 1-877-741-0134 from 8:00 a.m. to 5:00 p.m., or email CEregistration@uncc.edu.
