HRT123 - Fostering Employee Engagement
Course Overview
Employees are a company's largest, un-measurable asset and collectively they dictate success for a company. Well known leader, Jack Welch, states that there are three measurements that tell you everything about an organization: employee engagement, customer satisfaction, and cash flow - in that order. In this program, you will learn how engaged employees, at all levels, increase customer satisfaction, drive profitable results, all while creating cross functional, high performing teams. We will explore the interdependence of attracting, engaging, and retaining employees and how key organizational and managerial engagement drivers impact a company's culture and a company's bottom line.
- Discuss the Retention-Engagement Connection and Definition
- Identify the Business Case Impact of Employee Engagement and Retention
- Determine How to Incorporate the Employee Life Cycle in the Organization's Culture
- Recognize the Importance of the Employee Value Proposition
- Define Key Drivers of Engagement including Organizational and Managerial Drivers
- Foundational understanding of employee engagement vs. employee satisfaction, and how they are different
- Define your organization’s employee value proposition
- Strategies and tactics on how to improve retention and correlate it to increased employee engagement
- Tools for managing the employee life cycle
- Additional resources for your engagement toolbox
Applies To The Following Certificate
- Human Resources Certificate : Required
For More Information
Course Schedule
View Fall and Spring Course Schedule
Course Materials
All course materials will be provided electronically.
Policy Information
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Course Delivery
Fall: Classroom
Spring: Virtual