Extended Academic Programs
Improving processes begins with the customer – internal or external. Understanding which customers and which requirements are most critical to your business determines which processes should be improved. Before relying on advanced Six Sigma techniques, significant process learning can be achieved using tools such as trend charts, Pareto charts, histograms and fishbone diagrams.
Six Sigma performance is a worthy business goal. However, the investment required to train Green Belts and Black Belts is significant, as is the cultural shift that may be needed to embrace advanced statistical methods. Fortunately, it is not an all-or-nothing proposition for your organization. You can begin the journey simply by enhancing current process improvement techniques.
Who Should Attend
What You Will Learn
Course OutlineThe Customer First
Measuring Process Quality
Your Improvement Strategy
“Very practical useful information.”
“I was very pleased with this course.”
(I liked) “Learning various techniques to measure and diagnose issues. Compact time period.”
“Instructor concerned with participants’ level of understanding through questions, interactive discussion, perception checks.”
(I liked) “The practical knowledge that can be applied on my daily job.”
For Program and Registration Questions: Please call the Registration Center at 704-687-8900 or 1-877-741-0134 from 8:00 a.m. to 5:00 p.m., or email CEregistration@uncc.edu.
What types of Professional Credits are offered by UNC Charlotte Continuing Education?
Is tuition assistance available for this program?
What are the attendance requirements?
For best availability, students are encouraged to register at least two weeks prior to the start date of the course section.
The University of North Carolina at Charlotte
320 E. 9th Street, Charlotte, NC 28202 · 704-687-8900