PJM110 Leadership and Communication Skills for Project Managers


Program Description/Overview

The successful project manager is as skillful with people as they are with project management tools and project-specific content. Effectively leading the project team and communicating with all stakeholders – either on the project team or impacted by the project scope - are key skills project managers must develop and practice to ensure project success. This course focuses on people management skills and the processes for effectively managing project communications: leading the project team, identifying stakeholders, planning and distributing information, and managing stakeholder expectations.

Key Topics

  • Concepts, methods, tools, and techniques for communicating with the people who impact your projects success
  • Key general management skills that are necessary for leading project teams
  • Stakeholder identification tools to satisfy the requirements of and resolve issues with diverse stakeholder groups
  • How to build a communication plan that gathers and disperses information effectively for project success
  • Identifying your preferred style of communication, your stakeholders’ communication styles, and how to more effectively communicate with others
  • Leadership actions that will ensure the project team performs effectively
  • Negotiation and conflict management strategies to influence stakeholders


  • A process and tools that are proven to effectively analyze and manage stakeholder expectations
  • Knowledge of how to effectively manage project teams
  • An awareness of your preferences and how to adapt to more effectively interact with others
  • Proven tools to manage and influence without solid-line authority

Why Choose the UNC Charlotte Project Management Program?

  • Certificate awarded by the University of North Carolina at Charlotte – a nationally recognized credential. UNC Charlotte is a large 26,000+ student, urban research, doctoral-granting university, the largest university in Charlotte and the fastest growing university in the 17 institution University of North Carolina system
  • Courses taught by PMP® certified instructors with expert real-world knowledge tailored to the subject matter
  • PMI members reporting their PDU activities rated our program with a 91% satisfaction rating (higher than the 86% average rating amongst all PMI project management training providers) - as of October 2013
  • Course content regularly reviewed and updated by PMP®s for current applicability and adherence to the PMBOK® body of knowledge
  • Curriculum taught at a University level and geared towards post-Baccalaureate or post-Graduate level students
  • Practical application – content is designed to develop specific skill sets immediately applicable in the workplace and job market
  • History of success –
    • PMI® registered Project Management program since 2002
    • Over 2,000 enrollments
    • Past participants from some of the region’s largest employers and Fortune 500 companies including Coca-Cola, Lance, Belk, TIAA-CREF, Carolinas Healthcare System, Shaw, Bank of America, Wachovia, Wells Fargo, Allstate, Duke Energy, Philip Morris, Balfour Beatty and many more.
  • UNC Charlotte is a Registered Education Provider (R.E.P.) with PMI ®, the Project Management Institute, PDU credits are awarded directly by UNC Charlotte and the University maintains, in perpetuity, the records of credits awarded
  • Flexibility – take one or more courses to build a particular skill set or take all required courses to complete a certificate
  • In addition to project management courses, we also offer a PMP® exam prep course specifically designed to prepare those individuals seeking national certification as a PMP®.


For Program and Registration Questions:
Please call the Registration Center at 704-687-8900 or 1-877-741-0134 from 8:00 a.m. to 5:00 p.m., or email CEregistration@uncc.edu.

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Registration/Refund/Cancellation Policies

For best availability, students are encouraged to register at least two weeks prior to the start date of the course section.

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Applies Towards the Following Certificate(s)

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