Technical Specifications and Testing


Accessing Online Courses or Materials for Classroom-based courses

Students will log in to moodle2.uncc.edu with their Continuing Education username and password they created or received via email when registering for the course. From there, students can choose the course they enrolled in and access all course lectures, group discussions, syllabi, quizzes, and other materials our instructors have prepared. Some classroom- based courses utilize Moodle for posting course materials.

If you cannot remember your username or password, you can use the Forgot UserID and Forgot Password links to email them to yourself at continuinged.uncc.edu. Allow a 15 minute delay before attempting log in to moodle2.uncc.edu again after changing your username or password.

Technical Requirements

  • General knowledge of Internet navigation (Internet Explorer, Firefox, Safari), pop-up blockers, plug-ins, spyware, and security settings.
  • Ability to send and receive e-mails with attachments.
  • Basic familiarity with virtual classroom/online learning software (e.g.: Moodle, Blackboard, Centra, LiveMeeting, WebEx, etc.)

Resources and Support
For technical support, call the IT Service Desk at (704) 687-5500. Please identify yourself as a Continuing Education student.

IT Service Desk hours are:

8:00 AM to 11:00 PM Monday through Thursday
8:00 AM to 5:00 PM on Friday
12:00 PM to 5:00 PM on Saturday
12:00 PM to 8:00 PM on Sunday
(Hours may vary during holidays and when the University is closed)

You may also use the “Get Help” button at the top right of the page once you are on the moodle2.uncc.edu page. Filling out this form will prompt the UNC Charlotte IT Service Desk to contact you and resolve your technical difficulty. Training materials related to Moodle can be found at moodle2.uncc.edu in the left navigation bar.

More information about the online classroom environment can be found at http://teaching.uncc.edu/teaching-tools-software/centra/student-resources.


Live Online Courses with Centra

Information on Web-Delivered Live Courses
This course will be offered in a LIVE, online format which allows participants to interact in a virtual classroom environment.  

15 minutes prior to class start time, students will log in to moodle2.uncc.edu with their Continuing Education username and password they created or received via email when registering for the course. From there, students can choose the course they enrolled in and launch the Centra Online Classroom Activity.

If you cannot remember your username or password, you can use the Forgot UserID and Forgot Password links to email them to yourself at continuinged.uncc.edu. Allow a 15 minute delay before attempting log in to moodle2.uncc.edu again after changing your username or password.

Technical Requirements

  • Run the computer wizard ahead of time to ensure compatibility. The wizard can be run by clicking  Centra System Check.
  • General knowledge of Internet navigation (Internet Explorer, Firefox, Safari), pop-up blockers, plug-ins, spyware, and security settings.
  • Ability to send and receive e-mails with attachments.
  • Basic familiarity with virtual classroom/online learning software (e.g.: Moodle, Blackboard, Centra, LiveMeeting, WebEx, etc.)

Equipment
Participants are required to have a functioning microphone and speakers to participate in the course (Headsets with microphones are acceptable). These should be tested during the Centra System Check prior to class date.

Resources and Support
For technical support, call the IT Service Desk at (704) 687-5500. Please identify yourself as a Continuing Education student.

IT Service Desk hours are:

8:00 AM to 11:00 PM Monday through Thursday
8:00 AM to 5:00 PM on Friday
12:00 PM to 5:00 PM on Saturday
12:00 PM to 8:00 PM on Sunday
(Hours may vary during holidays and when the University is closed)

You may also use the “Get Help” button at the top right of the page once you are on the moodle2.uncc.edu page. Filling out this form will prompt the UNC Charlotte IT Service Desk to contact you and resolve your technical difficulty.

Training materials related to Moodle can be found at moodle2.uncc.edu in the left navigation bar.

More information about the online classroom environment can be found at http://teaching.uncc.edu/teaching-tools-software/centra/student-resources.


Web-Delivered Information Sessions via Centra

No log-in is necessary to view web-delivered information sessions, however you must register in advance in order to receive the session URL. Web-delivered information sessions are pre-recorded and do not offer an interactive component however the content delivered is identical to our live classroom information sessions and participants can follow-up with questions or comments following the session. Dates associated with web-delivered online information sessions are in place simply to assist with the registration process and the session can be viewed before or after the posted date of the session after the participant receives the URL.

Technical Requirements
  • Run the computer wizard ahead of time to ensure compatibility. The wizard can be run by clicking Centra System Check.
  • General knowledge of Internet navigation (Internet Explorer, Firefox, Safari), pop-up blockers, plug-ins, spyware, and security settings.
Equipment

Participants are required to have functioning speakers in order to hear the session. These should be tested during the Centra System Check prior to class date.

Resources and Support

Contact Centra Support or your organization's technical coordinator for assistance if you cannot view the information session slides or hear the audio.


Testing

There will be a short test at the conclusion of the course, as is typical of most online courses.

A participant must achieve a grade of 80% or higher in order to receive the credit assigned to the course.  If a participant fails their first attempt, they will be given 48 hours from the conclusion of the class to retake and pass the test.  There is only one retake allowed.   Participants will receive immediate notification of their test results from the web-delivered testing program. UNC Charlotte Continuing Education must keep a permanent record of those testing results for auditing purposes.