Business analysts work as liaisons among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. They bridge the gap – translating between business needs and IT – and understand the organization, the users and IT. Business analysts must have a broad range of business, technical and interpersonal skills.
- Understanding and defining the organizational need
- Gathering the information needed to clearly define requirements
- Documenting requirements for use by all stakeholders
- Analyzing, verifying and validating requirements
- Creating a framework for successful requirements management and communication
Our certificate program was developed to align with the IIBA® (International Institute of Business Analysis) Business Analysis Body of Knowledge (BABOK™).
"The courses were very interactive, and we were constantly challenged to think, be creative, and come up with ways we can possibly foster change in our own work environments. I feel more prepared to sit for the professional exam when the time comes.”
Trevor R. Grace
"UNC Charlotte Business Analysis Certificate program provides an excellent foundation for understanding the role of a BA and why businesses need BA’s. Oh and the instructors are the best in the business!"
"The BA Certificate Program is great! I’m confident that the things I learned will be helpful in my professional career as a BA. I received so many useful tools and so much insight from the great instructors and other participants in the classes. I recommend this program to anyone working in a BA role. It is a great investment of your time!"
To receive your record of attendance, full participation is expected. Participants must be present at the beginning of each course and be in attendance through the duration of each course in order to receive the record of attendance. Credit hours will only be adjusted under extenuating circumstances.
Looking for a specific course?
All 5 courses are required in order to earn the certificate. If you began your work towards completing the certificate previously and do not see one of your courses listed on this page, please contact our Registration Center at 704-687-8900 for a review of your specific circumstances.