Design Thinking is a human-centered approach to innovation that employs the principles and practices of design, such as empathy, rapid prototyping, and a healthy respect for failure. Equal parts toolset and mindset, Design Thinking can be applied in a variety of ways to help organizations collaboratively solve complex problems, develop products and services, and design experiences that delight customers AND employees.
Attend this information session to learn how to apply the principles and practices of Human Centered Design to your organization through the UNC Charlotte four-day, hands on Design Thinking Certificate: A Human-Centered Approach to Innovation.
Margaret Rozzi joined the Continuing Education team as a Program Director in 2007. Margaret has over 30 years’ Learning & Development experience in the University, Corporate, Government and Military sectors.