Course Overview

Improving processes begins with the customer – internal or external. Understanding which customers and which requirements are most critical to your business determines which processes should be improved.  Before relying on advanced Six Sigma techniques, significant process learning can be achieved using tools such as trend charts, Pareto charts, histograms and fishbone diagrams.

Six Sigma performance is a worthy business goal. However, the investment required to train Green Belts and Black Belts is significant, as is the cultural shift that may be needed to embrace advanced statistical methods. Fortunately, it is not an all-or-nothing proposition for your organization.  You can begin the journey simply by enhancing current process improvement techniques.

Course Outline

Additional Information

Applies To The Following Certificate


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Section Schedule
Nov 14, 2019 to Nov 15, 2019
Schedule and Location
Contact Hours
Delivery Options
Course Fees
Registration Fee non-credit $1,295.00 or $500.00 deposit
Section Notes
Accountants. This program is approved for 15 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Business Management & Organization. Teaching Method: Group-Live.

Course Materials

All course materials will be provided electronically.

Policy Information

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“Very practical useful information.”

“I was very pleased with this course.”

(I liked)  “Learning various techniques to measure and diagnose issues.  Compact time period.”

“Instructor concerned with participants’ level of understanding through questions, interactive discussion, perception checks.”

(I liked)  “The practical knowledge that can be applied on my daily job.”

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