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Course Overview

Billions of dollars have been invested in process improvement and information technology by corporate America and the government over the last 15 years. The payback has not met expectations.

The key to solving this "Process Paradox" or "Productivity Paradox" is to link and align business process management with strategic planning so that improvements truly impact the long-term health of an organization.

Companies and organizations in both the public and private sectors that leveraged process or technology innovation to achieve business growth have discovered the processes that are most critical to fulfilling their strategic objectives and leveraged these to make processes true strategic differentiators.

Course Outline

Additional Information

Applies To The Following Certificate

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Section Schedule
Jan 23, 2020 to Jan 24, 2020
Schedule and Location
Contact Hours
13.0
Delivery Options
Course Fees
Registration Fee non-credit $1,295.00 or $500.00 deposit

Course Materials

All course materials will be provided electronically.

Policy Information

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Testimonials

“The instructor is engaging, knowledgeable, and maintains pace and personal energy.”

“The overall content was applicable to my job.”

“Instructor was great.  Information was excellent.”

“Excellent real world examples and exercises.”

“I valued the participatory environment – great discussion and exercises and practical application.”

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