PCM101 - Aligning Business Process Management to Strategy & Goals
Course Overview
Learn how to build the right operational capabilities to support sustainable success!
There is a two-way relationship between strategic planning and BPM. Your processes must, naturally, execute the selected strategy of your organization. However, business processes can also shape strategy by creating new capabilities and customer value. Successful organizations excel at both elements of the strategy-process relationship.
Breakthrough performance is within reach of your organization. By aligning strategic planning and process management, you will enable your organization to achieve the following:
- Eliminate the strategy-process divide at your organization
- Use process improvement techniques to reveal new strategic opportunities
- Use the strategy map to focus day-to-day performance on strategic (as well as operational) objectives
- Convert strategic objectives into actionable operational plans
- Measure what matters; evaluate process performance relative to strategic goals
- Capture the full, long-term benefits of Lean, Six Sigma, IT investments and process reengineering
- Managers or Directors who manage group or departmental performance
- Business Process Owners or Managers
- Vice Presidents or Directors of Operations
- Business Architects
- Directors of process/performance improvement
- Lean Six Sigma Green Belts or Black Belts
- Key members of a steering committee or PMO
- Managers who are actively involved in an organization's process management and/or strategic planning effort
The skills delivered in this seminar can be applied in manufacturing, service, utility, health care and public sector organizations.
Applies To The Following Certificate
- Business Process Management Certificate : Required
Enroll Now - Select a section to enroll in
Learn More about Business Process Management
Learn how our Business Process Management Certificate program can help you gain the skills you need to develop competitive strategies and achieve operational excellence for successful organizations in this new management era.
Complete the form below to access our free online information session.
Course Delivery
Live Online
Course Schedule
View Fall and Spring Course Schedule
Course Materials
All course materials will be provided electronically.
Policy Information
View registration, refund and cancellation policies
PMP® Information
PMP® is a registered mark of Project Management Institute, Inc.