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Course Overview

As a relatively new human resources concept, Performance Management reflects a changing emphasis – one that moves away from command-and-control and toward a facilitative model of management.  Performance managers and their employees are being asked increasingly to move beyond traditional, narrowly-defined job descriptions to support team objectives and goals. This course is designed to help participants more effectively make and reinforce this transition.

Key Topics
  • Creating a collaborative approach to performance
  • Defining performance management
  • Setting standards for performance and performance objectives
  • How to get employee buy-in
  • How to communicate task parameters with employees
  • How managers and their direct reports create a shared understanding of work objectives
  • How to involve employees in performance planning
  • How to create a set of shared and supportive expectations for performance
  • Where and how to document performance
  • How to assess the data
  • Creating performance plans based on feedback

Learning Outcomes

  • Defining Performance Management and its relationship to setting performance objectives and meeting performance standards
  • Outlining the benefits of Performance Management
  • Working collaboratively with employees to address performance issues
  • Utilizing realistic and appropriate performance standards when setting and measuring objectives
  • Understanding how performance standards and objectives relate to performance observation and feedback
  • Discussing job performance with employees, providing feedback on strengths and needed improvements, and creating performance plans
  • Assessing what is influencing employee performance

Applies To The Following Certificate

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Section Schedule
Oct 10, 2019
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $275.00
Section Notes
Accountants. This program is approved for 8 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Management Services. Teaching Method: Group-Live.

SHRMlogoHR Professionals: UNC Charlotte is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.  This course has been approved for 7 PDCs for SHRM-CP or SHRM-SCP.  For more information about certification or recertification, please visit www.shrmcertification.org.

HRCI logoHR Professionals: This activity has been approved for 7 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). 

Section Schedule
Mar 24, 2020 to Mar 26, 2020
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $275.00
Section Notes
Accountants. This program is approved for 7 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Management Services. Teaching Method: Group-Live.

Course Materials

All course materials will be provided electronically.

Policy Information

View registration, refund and cancellation policies

Margaret Rozzi

Program Director
Phone: 704-687-7397
E-Mail: mrozzi@uncc.edu

Margaret Rozzi joined the Continuing Education team as a Program Director in 2007. Margaret has over 30 years’ Learning & Development experience in the University, Corporate, Government and Military sectors.

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