Course Overview

As a relatively new human resources concept, Performance Management reflects a changing emphasis – one that moves away from command-and-control and toward a facilitative model of management.  Performance managers and their employees are being asked increasingly to move beyond traditional, narrowly-defined job descriptions to support team objectives and goals. This course is designed to help participants more effectively make and reinforce this transition.

Key Topics
  • Creating a collaborative approach to performance
  • Defining performance management
  • Setting standards for performance and performance objectives
  • How to get employee buy-in
  • How to communicate task parameters with employees
  • How managers and their direct reports create a shared understanding of work objectives
  • How to involve employees in performance planning
  • How to create a set of shared and supportive expectations for performance
  • Where and how to document performance
  • How to assess the data
  • Creating performance plans based on feedback

Learning Outcomes

  • Defining Performance Management and its relationship to setting performance objectives and meeting performance standards
  • Outlining the benefits of Performance Management
  • Working collaboratively with employees to address performance issues
  • Utilizing realistic and appropriate performance standards when setting and measuring objectives
  • Understanding how performance standards and objectives relate to performance observation and feedback
  • Discussing job performance with employees, providing feedback on strengths and needed improvements, and creating performance plans
  • Assessing what is influencing employee performance

Applies To The Following Certificate


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Section Schedule
Mar 24, 2020 to Mar 26, 2020
Schedule and Location
Contact Hours
Delivery Options
Course Fees
Registration Fee non-credit $275.00
Section Notes
Accountants. This program is approved for 7 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Management Services. Teaching Method: Group-Live.

SHRMlogoHR Professionals: UNC Charlotte is approved by SHRM to offer Professional Development Credits (PDCs) for the SHRM Certification Program (SHRM-CP® or SHRM-SCP®). For more information about SHRM certification or recertification, please visit www.shrmcertification.org.

HRCI logoHR Professionals: This Program has been approved for 7.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

Learn More about Human Resources

Our Human Resources courses meet the needs of those individuals who are new to the HR industry, as well as seasoned veteran HR professionals looking for additional training and recertification credits to sustain their credentials.

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Course Materials

All course materials will be provided electronically.

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