What is Design Thinking and why should you care? In the first two sessions, we'll provide an introduction to the discipline of Design Thinking and share how it can be applied to help teams and organizations adapt to disruption. We'll also explore how empathy is fundamental to human-centered innovation and how the use of ethnographic research tools can help us uncover the unmet needs of customers, employees, and other stakeholders.
- Design Thinking Framework
- 3 Lenses: Desirability, Feasibility, and Viability
- Role of Empathy in Innovation
- Ethnographic Research
- Sense Making
Applies To The Following Certificate
Learn More about Design Thinking
Learn how to apply the principles and practices of Human Centered Design to your organization through UNC Charlotte Continuing Education's Design Thinking Certificate: A Human-Centered Approach to Innovation.
Complete the form below to access our free recorded online information session.