Loading...

Course Overview

To stay competitive and build a high-performance culture, organizations are seeking to unlock the potential of their employees in order to support talent development, career and succession planning and to effectively deal with non-performance. Coaching is a key process to help employees maximize their potential. Many organizations now place a greater level of responsibility on the employee for their own personal and professional development. Providing managers and leaders with the skills to be an effective coach and to facilitate greater employee ownership is key to driving increases in individual, team and organizational performance. This course will identify effective tools for coaching, characteristics of effective coaches and build skills for developing the right coaching relationships.

Key Topics

  • Understand the difference between coaching, mentoring and training
  • Learn to set goals and provide feedback
  • Discover the personal qualities required of an effective coach
  • Use different coaching tools • Discuss the manager as coach concept
  • Evaluate success

Learning Outcomes

  • Understand the success factors for a coaching relationship
  • Engage the right people throughout the coaching process
  • Identify the key steps involved in the coaching process
  • Use questioning skills, listening skills and body language to build rapport
  • Deal with challenges and resistance to coaching

Applies To The Following Certificate

Loading...

Enroll Now - Select a section to enroll in

Section Schedule
Dec 10, 2019 to Dec 12, 2019
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $275.00
Section Notes
Accountants. This program is approved for 7 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Management Services. Teaching Method: Group-Live.

SHRMlogoHR Professionals: UNC Charlotte is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.  This course has been approved for 7 PDCs for SHRM-CP or SHRM-SCP.  For more information about certification or recertification, please visit www.shrmcertification.org.

ATD_CPL logo HR Professionals: This activity has been approved for 7 APTD and CPLP recertification points from the ATD Certification Institute. The amount indicated is the maximum number of recertification points a participant can receive for this program.

Visit https://www.td.org/Certification/For-CPLPs/Recertification for more details about APTD and CPLP recertification policies.

 

HRCI logoHR Professionals: This activity has been approved for 7 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). 

Section Schedule
May 28, 2020
Schedule and Location
Contact Hours
7.0
Delivery Options
Course Fees
Registration Fee non-credit $275.00
Section Notes
Accountants. This program is approved for 8 CPE credits. Program Level: Basic. Requisite Knowledge: None. Advanced Preparation: None. NASBA Subject Area: Management Services. Teaching Method: Group-Live.

Course Materials

All course materials will be provided electronically.

Policy Information

View registration, refund and cancellation policies

Margaret Rozzi

Program Director
Phone: 704-687-7397
E-Mail: mrozzi@uncc.edu

Margaret Rozzi joined the Continuing Education team as a Program Director in 2007. Margaret has over 30 years’ Learning & Development experience in the University, Corporate, Government and Military sectors.

Programs: 

Required fields are indicated by .