This course examines some of the aspects that make gender communication interactions fascinating yet challenging in the workplace. The purpose of this course is to increase your awareness and perceptions of gender communications in your everyday interactions with people of the same and/or opposite sex at work and come away with some practical skills to manage cross-sex working relationships.
What is communication for? Men tend to view communication as means to compete or impress -- focusing on the "content" level of meaning. Women tend to view communication as means to connect or relate -- focusing on the "relational" level of meaning
Troubles Talk is the paradox of women talking to share problems and men talking to solve problems
Overt vs. Covert is the idea that men tend to use a more direct style while women tend to be more indirect
Gender Problems in Meetings. Who makes more interruptions? Who holds the floor longer? Who takes more turns talking? How can one be heard and taken seriously?
Gender differences in nonverbal communication. How can differences in personal space, touch, eye contact and nodding cause misunderstanding?
- Participants will come away with an increased awareness and understanding of how gender differences can create misinterpretation of communication interactions
- Participants will discover how the masculine style and the feminine style approach situations differently and often use communication in contrasting ways
- Participants will explore why even same-sex interactions can be challenging
- Participants will be encouraged to brainstorm more effective and productive ways to interact with the same and opposite sex in real-world work contexts
- National Assoc. of State Boards of Accountancy (NASBA) 8.0 CPE
Applies Towards the Following Certificates
- Management Essentials Certificate : Required
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Course curriculum is developed in consultation with our Professional Development Advisory Board of subject matter experts, faculty, and industry practitioners.