Course Overview

After months of dedicated work, you and your team have designed a new business process that will leverage emerging technology and superior business acumen to dramatically improve all measures of performance. Now comes the hard part…implementing it.

The last decade has seen organizations in all sectors benefit from a renewed surge in productivity. These gains are the direct result of improved process management techniques and the application of new technology. Still, the business press reports many stories of failed reengineering efforts, insufficient ROI from enterprise software systems, and the rejection of new technology by workers. Why this disparity?

The challenge of implementing process change is as great as the challenge of creating innovative business process solutions. As James Champy and Nitin Nohria wrote in Fast Forward, “Change brings renewal…but change brings destruction, as well. To the extent it generates fear and cynicism, it not only halts progress, it takes us backward.”

Applies To The Following Certificate


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Section Schedule
May 14, 2021 to May 21, 2021
Schedule and Location
Contact Hours
Delivery Options
Course Fees
Registration Fee non-credit $1,295.00 or $500.00 deposit

Learn More about Business Process Management

Learn how our Business Process Management Certificate program can help you gain the skills you need to develop competitive strategies and achieve operational excellence for successful organizations in this new management era.

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Course Delivery

Live Online

Course Schedule

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Course Materials

All course materials will be provided electronically.

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