PDS408 - Developing a High Performance Culture
9436134
Delivery Options
Classroom
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Course Overview
A leading challenge for organizations today is to promote retention of high potential employees and to improve the level of employee engagement. Key questions revolve around empowering individuals and developing high-performance teams. A second equally important requirement is proving that the organization is a learning one and that this investment is making a difference. These organizations are not “soft and fuzzy” places to work within. This course discusses how the organization makes known that high performance is a requirement and what processes support this.
Key Topics:
- Demonstrate the relationship and outcome between employee engagement and organizational performance
- Learn to set goals effectively
- Identify the key drivers involved in developing high-performing teams
- Recognize the factors that motivate employees to strive above and beyond
- Review the 2 key reasons for employee non-performance
- Deal with challenging behaviors
- Practice giving and receiving feedback effectively
Takeaways:
- Understand the difference between employee satisfaction and employee engagement and how one contributes to organizational performance
- Identify the key principles involved in giving and receiving feedback effectively
- Practice setting goals that are SMART and provide a clear line-of-sight to expectations
- Discuss techniques to help manage your top talent as well as your poor performers
- Identify the principles involved in developing high performing teams
- Determine those factors that will increase employee motivation and empowerment
- Develop strategies to deal with employee non-performance
Applies To The Following Certificate
- Management Essentials Certificate : Required
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