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Designed for EMS Supervisors, Training Officers, Administrators, Senior Paramedics, and future leaders within emergency medical services. The Management Institute is a cohort-based professional development certificate program designed for Supervisors, Training Officers, Administrators, Senior Paramedics, and future leaders within emergency medical services.
The Institute includes a vast range of professional development classes designed to enable you to develop and hone your skills to become more effective and competent in the role you play within your organization. Classes are designed so that what you learn can be directly transferred from the classroom to your work place. A range of instructional techniques such as a team-building adventure, role-playing, small group work and dialogue among participants will be implemented to enhance the classroom experience.
Founded in 1980, the UNC Charlotte EMS Management Institute continues to be on the forefront of university-sponsored leadership education and training for EMS supervisors, mid-level managers, training officers, and senior paramedics aspiring to leadership positions.
The certificate program is a hybrid course utilizing both live classroom and online delivery over a five month period. Students are in the classroom for 9-10 days and complete online modules for an equivalent of 2-3 days. See section notes for course dates and delivery method. The four modules of the program are:
- Leadership & Team Building
- Operations Management
- Supervision & Personnel Management
- Communications and Public Relations
Individual session topics include (but are not limited to)
- Leadership Competencies From Front-Line to Supervisor
- Leading Effective Teams
- Time Management & Organization
- Systems Status Management and Deployment
- Managing Legal & Ethical Issues
- Coaching and Employee Development
- Interpersonal Communication
- Managing Stress to Avoid Burnout
- Conflict Resolution & Negotiation
The Faculty consists of a team of experienced EMS administrators and consultants; university professors from disciplines including public administration, communication studies, organizational psychology, and business administration; and leadership and management specialists.
With an alumni network of over 900 EMS administrators from across the Southeast, the program has a rich history yet strives to provide foundational leadership and management education while addressing relevant and current issues. UNC Charlotte EMS Management Institute Facebook Page
- It is required to read the Technical Specifications prior to enrollment.
Applies To The Following Certificate
- EMS Management Institute Certificate : Required
Enroll Now - Select a section to enroll in
"The instructors were stellar. The entire curriculum was relevant and useful to me as an administrator. I would recommend this program to anyone who is in or aspires to be in a leadership role."
Michael Price, Director, Emergency Medical Education, Central Piedmont Community College
"This is truly an amazing and beneficial program. Each instructor brought a valuable part of information that I can take back to my department. This class has made me a better leader. If someone is looking to improve their leadership skills this is a must-have course."
Ben Lawson, Assistant Chief of Training to Clinical, Johnston County EMS